Shipping –
We process your order as soon as we receive a payment confirmation. Processing your order normally takes between 1-3 working days.
Delivery Timeline – You will receive your order within 10-12 days.
All product or Order related queries are to be raised only to kokio.essentials@gmail.com
Cancellation –
You can cancel the order by sending us an email at kokio.essentials@gmail.com within 24 hours of placing the order. Once a product has been shipped, it is not eligible for cancellation.
Orders cannot be altered once they are placed, they can only be cancelled, and you need to place a new order.